--- title: User roles explained description: "## Why this feature is needed User roles define what each person can do inside [Accept Mission](https://www.acceptmission.com/de/encyclopedia/accept-mission/). They help separate participation from administration, so contributors can focus on ideas and collaboration while administrators manage workflows, settings, and governance. Understanding user…" url: "https://www.acceptmission.com/de/knowledge/user-roles-explained/" updated: "2026-04-14" category: Application settings / Company Settings --- # User roles explained ## Why this feature is needed User roles define what each person can do inside [Accept Mission](https://www.acceptmission.com/de/encyclopedia/accept-mission/). They help separate participation from administration, so contributors can focus on ideas and collaboration while administrators manage workflows, settings, and governance. Understanding user roles is important when inviting people, assigning responsibilities, and controlling access to platform features. It also helps organizations decide who should work in the Innovation Portal and who should work in the Innovation Studio. ## What this feature is [Accept Mission](https://www.acceptmission.com/de/encyclopedia/accept-mission/) uses roles to control access and responsibilities across the platform. Every user in the system has a role. By default, most internal users are assigned the **User** role when they are added manually or through Single Sign On. The main roles are **User**, **Guest user**, **[Admin](https://www.acceptmission.com/de/encyclopedia/admin/)**, and **Super [Admin](https://www.acceptmission.com/de/encyclopedia/admin/)**. These roles determine whether someone can participate in missions, manage innovation workflows, or change platform configuration. Normal users and guest users mainly work in the participant environment of the platform. Admins and Super Admins work more often in the Innovation Studio, where funnels, ideas, missions, selections, and projects are managed. ## Access level [Admin](https://www.acceptmission.com/de/encyclopedia/admin/) You need sufficient permissions to change another user’s role. If a role is not available in the role list, you do not have permission to assign it. ## Navigation path Navigation path: Innovation Studio → Settings → User management ## How to use this feature User roles should be assigned based on the responsibilities of each person. Internal contributors usually remain standard users, while external collaborators are treated as guest users. Admins manage innovation activities, and Super Admins manage broader platform configuration and high-level access control. Before changing a role, confirm that the user needs the permissions connected to that role. This helps prevent unnecessary access to administrative or configuration features. ### Step by step instructions 1. Open **Innovation Studio**. 2. Go to **Settings**. 3. Select **User management**. 4. Open the user record you want to update. 5. Find the **User role** field. 6. Select the required role from the list. 7. Save the user record. 8. If the required role is not visible, contact a **Super [Admin](https://www.acceptmission.com/de/encyclopedia/admin/)** for help. ![image](http://www.acceptmission.com/wp-content/uploads/2026/03/image-50-1024x671.png) image **Screenshot:** Changing a user role in user management. **Description:** The User management screen with a user profile open, showing the User role field and the available role options. ## User roles ### User This is the default role for standard internal users added manually or through Single Sign On. Users can participate in idea missions, be assigned to ideas or projects as team members, and take part in selections. ### Guest user This role is used for external users whose email domain does not match your company domain. For example, if your company domain is **example.com** and you invite someone from **xyz.com**, that person becomes a guest user. Guest users can only participate in missions, selections, and similar activities when they are explicitly added to the access list. ### [Admin](https://www.acceptmission.com/de/encyclopedia/admin/) Admins are the operational managers of the platform. They can create and manage missions, funnels, selections, projects, and related innovation activities. ### Super [Admin](https://www.acceptmission.com/de/encyclopedia/admin/) Super Admins have the highest configuration authority in the platform. They can manage software configuration for specific elements and assign other users to the Super [Admin](https://www.acceptmission.com/de/encyclopedia/admin/) role. Super Admins also have access to all missions, funnels, and related management areas. ## Configuration and adjustments Roles are managed in **Innovation Studio → Settings → User management**. Changes to user roles affect what the user can access and manage across the platform. If the role you want to assign does not appear in the list, your account does not have permission to assign it. In that case, a Super [Admin](https://www.acceptmission.com/de/encyclopedia/admin/) must complete the change. Guest user behavior is also influenced by domain and access control logic. External users only gain guest access when their email address belongs to a different domain than the company domain, and they still need to be added to relevant access lists to participate. ## Practical example – Innovationlands Innovationlands uses [Accept Mission](https://www.acceptmission.com/de/encyclopedia/accept-mission/) across several parks and departments. Most employees who submit and discuss new attraction ideas are assigned the **User** role, because they mainly participate in missions and selections. When Innovationlands invites an external ride design partner from **designpartner.com**, that person is added as a **Guest user**. The partner can only join a [Mission](https://www.acceptmission.com/de/encyclopedia/mission/) selection after being added to the access list for that activity. The park innovation lead is assigned the **[Admin](https://www.acceptmission.com/de/encyclopedia/admin/)** role so they can create funnels, manage selections, and coordinate idea reviews in the Innovation Studio. A central platform owner at group level has the **Super [Admin](https://www.acceptmission.com/de/encyclopedia/admin/)** role to manage broader configuration and assign high-level permissions when needed. This role structure helps Innovationlands keep participation open where needed while maintaining controlled governance over platform setup and [Decision](https://www.acceptmission.com/de/encyclopedia/decision/)-making.