{"id":95421,"date":"2026-03-30T16:09:25","date_gmt":"2026-03-30T14:09:25","guid":{"rendered":"http:\/\/www.acceptmission.com\/?post_type=docs&#038;p=95421"},"modified":"2026-04-14T15:24:47","modified_gmt":"2026-04-14T13:24:47","password":"","slug":"images-are-not-loading","status":"publish","type":"docs","link":"https:\/\/www.acceptmission.com\/de\/knowledge\/images-are-not-loading\/","title":{"rendered":"Bilder werden nicht geladen"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Warum diese Funktion erforderlich ist<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In some situations, the Accept Mission interface loads correctly but images do not appear. This is usually caused by cached files in the browser. A hard refresh forces the browser to request the latest image files from the server instead of continuing to use outdated local copies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dieser Artikel ist n\u00fctzlich, wenn Bildschirme normal ge\u00f6ffnet werden, aber visuelle Elemente wie Bilder, Illustrationen oder Schnittstellengrafiken fehlen oder veraltet sind.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Was diese Funktion ist<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is a troubleshooting action for browser caching issues. It does not change anything in Accept Mission itself. Instead, it refreshes the browser session so the platform can load the most recent image files again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dies ist relevant, wenn die Struktur der Plattform sichtbar ist, aber die Bilder nicht wie erwartet geladen werden.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bereich Bahnsteig<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Innovationsportal<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Zugangsebene<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Normaler Benutzer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Es sind keine besonderen Berechtigungen erforderlich. Jeder Benutzer kann diese Aktion in seinem eigenen Browser durchf\u00fchren.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Navigationspfad<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Navigationspfad: Innovationsportal \u2192 \u00d6ffnen Sie die betreffende Seite in Ihrem Browser<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wie Sie diese Funktion nutzen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn der Browser-Cache veraltet ist, zeigt die Seite m\u00f6glicherweise weiterhin alte oder fehlende Bilddateien an. Ein normales Neuladen kann dies nicht immer beheben. Eine harte Aktualisierung l\u00f6scht die aktuellen Seiteninhalte im Cache und fordert die neueste Version direkt vom Server an.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Schritt f\u00fcr Schritt Anleitung<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Accept Mission page where images are missing.<\/li>\n\n\n\n<li>Pr\u00fcfen Sie, ob der Rest der Seite normal geladen wird, z. B. Men\u00fcs, Text und Schaltfl\u00e4chen.<\/li>\n\n\n\n<li>F\u00fchren Sie eine harte Aktualisierung mit der richtigen Verkn\u00fcpfung f\u00fcr Ihr Ger\u00e4t durch.<\/li>\n\n\n\n<li>Warten Sie, bis die Seite vollst\u00e4ndig neu geladen ist.<\/li>\n\n\n\n<li>\u00dcberpr\u00fcfen Sie, ob die fehlenden Bilder jetzt sichtbar sind.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Windows<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Gedr\u00fcckt halten <strong>Strg<\/strong> und klicken Sie auf die Schaltfl\u00e4che \"Browser neu laden\".<\/li>\n\n\n\n<li>Oder halten Sie die Taste <strong>Strg<\/strong> und dr\u00fccken Sie <strong>F5<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Mac<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Gedr\u00fcckt halten <strong>\u2318 Kommando<\/strong> und <strong>\u21e7 Verschiebung<\/strong>.<\/li>\n\n\n\n<li>Dann dr\u00fccken Sie <strong>R<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Konfiguration und Einstellungen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No configuration inside Accept Mission is required for this action. The solution is performed in the browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn das Problem wiederholt auftritt, stellen Sie sicher, dass Ihr Browser auf die neueste Version aktualisiert ist. Veraltete Browser behalten \u00e4ltere Dateien m\u00f6glicherweise l\u00e4nger als erwartet im Cache.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Praxisbeispiel - Innovationlands<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ein Mitarbeiter von Innovationlands \u00f6ffnet das Innovationsportal, um eine Kampagne zur Verbesserung der Warteschlangenerfahrung in Innovationlands World zu \u00fcberpr\u00fcfen. Die Seite wird geladen, aber mehrere Kampagnenbilder und visuelle Banner werden nicht angezeigt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Der Mitarbeiter f\u00fchrt einen harten Refresh im Browser durch. Nach dem Neuladen der Seite werden die neuesten Kampagnenbilder wieder sichtbar. So kann der Mitarbeiter den Inhalt der Kampagne weiter pr\u00fcfen und sich beteiligen, ohne durch fehlende Bilder verwirrt zu werden.<\/p>","protected":false},"excerpt":{"rendered":"<p>Why this feature is needed In some situations, the Accept Mission interface loads correctly but images do not appear. This is usually caused by cached files in the browser. A hard refresh forces the browser to request the latest image files from the server instead of continuing to use outdated local copies. This article is  [&#8230;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Images are not loading help | Accept Mission","_seopress_titles_desc":"Find Accept Mission help for Images are not loading, including practical guidance, settings and best practices for using the innovation platform.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"content-type":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"doc_category":[304],"doc_tag":[],"glossaries":[],"knowledge_base":[317],"class_list":["post-95421","docs","type-docs","status-publish","hentry","doc_category-platform","knowledge_base-support"],"year_month":"2026-10","word_count":410,"total_views":"2466","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Steven Kop","author_nicename":"steven","author_url":"#"},"doc_category_info":[{"term_name":"Platform","term_url":"https:\/\/www.acceptmission.com\/de\/knowledge\/support\/platform\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Support","term_url":"https:\/\/www.acceptmission.com\/de\/knowledge\/support\/","term_slug":"support"}],"knowledge_base_slug":["support"],"_links":{"self":[{"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/docs\/95421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/comments?post=95421"}],"version-history":[{"count":0,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/docs\/95421\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/media?parent=95421"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/doc_category?post=95421"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/doc_tag?post=95421"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/glossaries?post=95421"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.acceptmission.com\/de\/wp-json\/wp\/v2\/knowledge_base?post=95421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}