--- title: "Privacy Policy | Accept Mission" description: "Effective date: January 1, 2026 This Privacy Policy explains how [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) B.V. (“[Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/)”, “we”, “us”, “our”) processes personal data when you use our website and our innovation management platform, including http://www.acceptmission.com and related subdomains and applications (together, the…" url: "https://www.acceptmission.com/pt/knowledge/privacy-policy-accept-mission/" updated: "2026-04-14" category: "Privacy & Data Protection" --- # Privacy Policy | Accept Mission Effective date: January 1, 2026 This Privacy Policy explains how [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) B.V. (“[Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/)”, “we”, “us”, “our”) processes personal data when you use our website and our innovation management platform, including http://www.acceptmission.com and related subdomains and applications (together, the “Services”). ## 1) Who we are [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) B.V. is a Dutch company based in Rotterdam, The Netherlands. ## 2) Controller and processor roles [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) is built for companies and innovation teams. Data protection law distinguishes between a controller and a processor. ### Customer as controller ([Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) content) The organization or person that creates or contracts for a [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) (the “Customer”) controls the personal data and content submitted into that [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) (“Customer Data”). ### [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) as processor ([Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) content) We process Customer Data on the Customer’s instructions to provide the Services. ### [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) as controller (platform and website operations) We are the controller for account data, billing, website usage data, security logs, and other data needed to run [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) as a business (“Other Data”). If you have questions about how a specific [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) is configured, contact the Customer that invited you to that [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/). ## 3) Personal data we collect We collect personal data in three main ways: ### A. Data you provide - Account data: name, email address, username, company name, role, profile photo, and account settings. - [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) data (Customer Data): ideas, comments, votes, attachments, images, documents, links, and other content you submit in a [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/). - Communications: messages and information you send to us (for example support requests and feedback). - Billing data (paid plans): billing contact details, invoices, payment status, and related administrative data. Payment card details are handled by our payment providers. ### B. Data collected automatically - Log data: IP address, browser type, pages viewed, timestamps, referring URLs, and error logs. - Device data: device type, operating system, identifiers, and settings-related signals. - Approximate location: derived from IP address (not precise GPS tracking). ### C. Data from third parties - Social login providers (if used): basic profile information as allowed by your settings. - Integrations enabled by a Customer or Authorized User: limited data needed to authenticate, deliver messages, or operate an integration. We do not receive third-party passwords. ## 4) Why we use personal data We use personal data to: - Provide the Services (accounts, authentication, [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) access, platform functionality). - Enable collaboration and visibility inside a [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) (permissions, activity history, and auditability). - Process subscriptions, invoicing, and payments (paid plans). - Secure the Services (fraud prevention, abuse detection, incident response). - Maintain and improve performance (analytics, troubleshooting, product improvements). - Communicate with you (service messages, administrative updates, and responses to requests). - Send marketing communications where allowed (you can opt out at any time). ## 5) Legal bases for processing (GDPR) We process personal data under one or more of these legal bases: - Contract: to provide the Services you or your organization requested. - Legitimate interests: to secure, improve, and grow the Services, prevent misuse, and maintain business operations. - Consent: for optional marketing communications and certain cookies where required. You can withdraw consent at any time. - Legal obligation: to meet tax, accounting, and regulatory requirements. ## 6) Sharing and disclosure We share personal data only when needed: - Service providers (processors): hosting, storage, analytics, communications, support tooling, billing, and payment processing, under contracts and instructions. - Within a [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/): the Customer and other Authorized Users can access data based on [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) permissions and settings. - Legal and safety reasons: courts, regulators, law enforcement, and advisors where required by law or to protect our rights. - Business transfers: in mergers, acquisitions, or similar transactions, under confidentiality and lawful safeguards. We do not sell your personal data. ## 7) International transfers We store and process personal data in the European Economic Area (EEA), including West Europe, and may use providers that process data outside the EEA. Where this happens, we use appropriate safeguards such as Standard Contractual Clauses and, where relevant, additional protections. ## 8) Retention We keep personal data only as long as necessary for the purposes in this policy. - Customer Data ([Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) content): retained according to the Customer’s instructions and plan configuration. The Customer controls deletion and export of Customer Data. - Account data: kept while your account is active. If you delete your account, we delete or anonymize account data unless retention is required for legal compliance, security, or dispute resolution. - Billing records: retained for the period required by applicable tax and accounting laws. - Security logs: retained for a limited period to investigate incidents and prevent abuse, then deleted or anonymized. - Support communications: retained as needed to handle requests and improve service quality, then deleted or anonymized when no longer needed. Account deletion note: deleting your account removes your account profile. Customer Data you contributed may remain in a [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) under the Customer’s control and may be attributed to an anonymized user, depending on Customer settings and applicable law. ## 9) Your rights Depending on your location, you may have the right to: - Access your personal data and receive a copy. - Correct inaccurate data. - Request deletion, restriction, or object to processing (including direct marketing). - Request data portability where applicable. - Withdraw consent where processing is based on consent. - Lodge a complaint with your data protection authority. How to exercise your rights: email security@acceptmission.com. If your request concerns Customer Data inside a [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/), you may also need to contact the [Mission](https://www.acceptmission.com/pt/encyclopedia/mission/) owner (the Customer), because they control that data. ## 10) Cookies We use cookies and similar technologies to: - Enable essential functionality (login, security, and session management). - Understand and improve website performance (analytics). - Store preferences (for example language and settings). - Support marketing where allowed (depending on your choices). You can manage cookies through your browser settings and, where available, our cookie controls. For more information about cookies and preferences, visit: [http://www.acceptmission.com/knowledge/cookies-cookie-preferences/](http://www.acceptmission.com/knowledge/cookies-cookie-preferences/) ## 11) Children The Services are not intended for children under 13, and we do not knowingly collect personal data from children under 13. ## 12) Changes to this policy We may update this Privacy Policy to reflect changes in our Services or legal requirements. We will publish updates on our website and update the effective date above. ## 13) Contact For privacy questions or requests: [Accept Mission](https://www.acceptmission.com/pt/encyclopedia/accept-mission/) B.V. Westplein 12, 3016 BC, Rotterdam, The Netherlands Email: security@acceptmission.com